Returns, Exchanges & Refunds

At Drapeva, we strive to provide you with the best shopping experience. Since each piece is carefully selected, we currently do not offer returns or refunds. However, we do offer exchanges under the conditions below.

Exchange Window

You may request an exchange within 1 day of receiving your order. Requests made after this period cannot be accepted.

Conditions for Exchange

To be eligible for an exchange:

The item must be unused, unwashed, and unworn.
Original tags, packaging, and invoice must be intact.
The product must not be damaged, altered, or stained by the customer.
Exchange requests are subject to stock availability.
Sale items, customized products, and products marked as non-exchangeable are not eligible for exchange.

How to Request an Exchange

Contact us within 1 day of delivery through:
- Email: support@drapeva.com
- WhatsApp: +91 81230 45318
Share your order number and the reason for the exchange.
Our team will verify your request and provide return shipping or pickup instructions.
Once the product is received and passes inspection, the replacement item will be dispatched.

No Return & No Refund Policy

We do not accept returns.
We do not provide refunds under any circumstances.
Orders cannot be cancelled after they have been shipped.

Non-Exchangeable Items

Items marked as Final Sale.
Products damaged due to customer misuse.
Customized or altered products.
Gift cards, coupons, or promotional items.

By placing an order with Drapeva, you agree to this Exchange Policy.